Terms of service

Terms of Service

Effective Date: April 08, 2026

Welcome to Sanya Khandelwal (“we,” “us,” or “our”), accessible at https://sanyakhandelwal.com/.

By accessing or using our website, placing an order, or engaging with our services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our website or services.

1. Use of the Website

  • You must be at least 18 years of age or have the legal capacity to enter into a binding contract to use this website.
  • You agree to use the website only for lawful purposes and in accordance with these Terms.
  • You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

2. Products and Orders

  • All products displayed on the website are subject to availability. We reserve the right to limit quantities, cancel orders, or discontinue products without prior notice.
  • We strive to display accurate colors, images, and descriptions. However, actual product colors and appearance may vary slightly due to lighting, photography, or device screen settings.
  • Pricing is in Indian Rupees (INR) unless otherwise stated. We reserve the right to change prices at any time without notice.
  • By placing an order, you are making an offer to purchase the products. We reserve the right to accept or reject any order for any reason.

3. Payment

  • We accept payments through secure third-party payment gateways.
  • All payments are processed securely. We do not store your full payment card details.
  • In case of payment failure or cancellation, any refund (where applicable) will be processed according to our policies.

4. Shipping and Delivery

  • Shipping times and charges are displayed at checkout and may vary by location.
  • We are not responsible for delays caused by customs, shipping carriers, or unforeseen circumstances.
  • Title and risk of loss pass to you upon delivery to the shipping carrier.

5. Returns and Refunds

Our Return & Refund Policy is incorporated into these Terms by reference. Please read it carefully here: [Link to Return & Refund Policy page]

Key points include:

  • Returns are accepted only for wrong product, damaged, or defective items reported within 48 hours of delivery.
  • Products must be unused, unwashed, with all tags intact, and supported by clear unboxing video and images.
  • Approved returns will be processed as Store Credit only. No cash refunds will be issued.
  • We do not accept returns for change of mind, color variation, fit issues, or subjective reasons.

6. Intellectual Property

  • All content on this website, including text, images, logos, designs, graphics, and product designs, is the intellectual property of Sanya Khandelwal or its licensors and is protected by copyright, trademark, and other intellectual property laws.
  • You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

7. User Content

  • If you submit reviews, comments, photos, or other content (“User Content”), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, and display such content.
  • You represent that your User Content does not infringe any third-party rights and is not offensive, illegal, or harmful.

8. Prohibited Conduct

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to any part of the website.
  • Transmit viruses, malware, or any harmful code.
  • Harass, abuse, or interfere with other users.
  • Scrape, crawl, or data-mine the website.

9. Disclaimer of Warranties

The website and all products are provided on an “as is” and “as available” basis without any warranties of any kind, express or implied. We do not warrant that the website will be error-free or uninterrupted.

10. Limitation of Liability

To the fullest extent permitted by law, Sanya Khandelwal shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or products.

Our total liability shall not exceed the amount you paid for the specific product in question.

11. Indemnification

You agree to indemnify and hold harmless Sanya Khandelwal, its owners, employees, and affiliates from any claims, losses, or damages arising from your violation of these Terms or your use of the website.

12. Termination

We reserve the right to terminate or suspend your account or access to the website at our sole discretion, without notice, for any reason, including breach of these Terms.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, Delhi, India.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of any material changes by posting the new Terms on this page with an updated effective date. Your continued use of the website after such changes constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: [Insert your customer support email] WhatsApp: [Insert WhatsApp number if available] Address: [Insert business address if available]

Thank you for shopping with Sanya Khandelwal!